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Job Title: Entry-Level IT Specialist

Job Description

About Us:

Rise Alliance is a forward-thinking organization dedicated to empowering businesses with innovative technology solutions and strategic expertise. We thrive on fostering a collaborative environment that inspires creativity, drives results, and builds lasting partnerships with our clients.

Position Overview:

Are you a tech enthusiast eager to kickstart your IT career? Rise Alliance is looking for an ambitious and resourceful Entry-Level IT Specialist to join our dynamic team in the heart of NYC. In this role, you will gain hands-on experience with cutting-edge tools and platforms, including HubSpot and Salesforce, while making a tangible impact on business operations. If you’re passionate about technology and excited to solve real-world challenges, this opportunity is tailor-made for you.

Key Responsibilities:

  • Deliver exceptional technical support to internal teams, ensuring seamless IT operations.
  • Play a key role in administering, maintaining, and optimizing our HubSpot and Salesforce platforms.
  • Handle data entry, generate insightful reports, and troubleshoot issues within CRM systems.
  • Collaborate across departments to identify and resolve technical challenges with creativity and efficiency.
  • Contribute to IT projects, including system upgrades, integrations, and deployments.
  • Document and refine processes, procedures, and solutions to drive operational excellence.
  • Stay ahead of the curve by exploring emerging technologies and bringing fresh ideas to the table.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Experience or familiarity with CRM platforms like HubSpot and Salesforce.
  • Foundational knowledge of IT systems, networks, and software applications.
  • A sharp problem-solving mindset and a meticulous attention to detail.
  • Outstanding communication and interpersonal skills to thrive in a team-oriented environment.
  • A proactive attitude and a willingness to embrace and learn new technologies.

What We Offer:

  • Ample opportunities for professional growth and career advancement.
  • An inclusive, vibrant, and innovative workplace culture.
  • Hands-on experience with industry-leading tools and technologies to elevate your skillset.
  • Comprehensive benefits, including 401k, health and dental insurance, and a contribution to your gym membership.

Join Rise Alliance and become a key part of a growing team dedicated to empowering businesses nationwide. Let’s shape the future of technology and business! Apply now to make a meaningful impact and grow your career with us!

Pay: $55,000.00 – $60,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person

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